Frequently asked questions
Are you local?
Yes we are a Central Queensland Distributor with our warehouse and tastings rooms conveniently located in Yeppoon on the Capricorn Coast, QLD.
Are your machines free on loan to our business?
We are able to support businesses with free on loan coffee machines and grinders if we are exclusively supplying their coffee beans.
What happens if i'm having problems with my machines or its not performing?
Being a Coffee of Capricorn customer gives you access and support to our technical support hot line and with weekly delivery we are able to help you when we are there delivering or if it is an emergency we are available to come out to site.
I have new staff and they need training
We believe that your coffee is only as good as your barista and we hold regular coffee sessions in our tasting room and warehouse on all things coffee or we can come to you for an on site barista training session.
We need new barista jugs and tools, do you have those?
We have it all! Shop our online store for barista tools and all things coffee.
Where are your coffee beans from?
Our coffee beans are of the highest quality and sourced from premium coffee reigions from around the world. The are UTZ certified and blended and roasted in Sydney.
Can I call you if I run out of coffee or stock?
We deliver weekly and if you do run out of stock we are happy to deliver to you. If its out of the normal run cycle a small delivery fee may occur.
We are a new cafe and need help starting up....
We can help you from the get go and work and support you to build a successful coffee business.
I would like to test some of the beans as we are considering a coffee bean change.......
Our tastings rooms are set up for just that - we would be happy to put on a tasting to show case our beans and other products as well. It is great to be able to test before you buy.
Do you sell beans to home baristas?
We are open Monday to Friday at the warehouse and can provide beans for the home barista - pop down and we can help you out with what you are after. Or browse ourline shop we can post beans around Australia.